All content included on this site, such as text, graphics, logos, button icons and images, is our property or the property of our content suppliers and protected by United States and international copyright laws. All software used on this site is our property or the property of our service provider or its suppliers and protected by United States and international copyright laws.
LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates our permission or license.
COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead to the origin of the content. We reserve the right (but not the obligation) to remove or edit such content.
If you do post content or submit material, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us and Amazon for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.
We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.SITE POLICIES, MODIFICATION, AND SEVERABILITY
All products are shipped from Mexico via the most economical service available (standard delivery). If you are not satisfied with the delivery service offered, please ask for a different service and pay the deference prior to shipping. It is important to remember that you always get what you paid for therefore do not expect any premium service from the carrier while paying for the economy delivery option. 3.b. Handling: It is our policy to ship stock items within 10 business days from receiving the payment or 10 days from receiving custom made items from the producers. The handling time is needed for professional packing and consolidation services including moving the cargo from our warehouse to the Mexican carrier terminal who will deliver consolidated cargo to the US border.
Custom made products including murals, toilets, sinks, some Talavera tiles, all copper products among others: add 10 business day production time to handling unless different production time is specified on the product detail page.
LOST SHIPPMENT REFUND
In case of non delivery within specified by the carrier time frame we will file a lost package claim according to the rules governing lost package claims procedures imposed by the carrier for the shipping service the buyer paid to deliver an item. 7.b. We will refund 100% of the insured lost item value only after receiving carrier's reimbursement payment.
The seller cannot be held responsible nor liable for any damages, delays nor lost packages after the merchandise has been handed over to the carrier. Damage insurance is available therefore the buyer shell consider insuring the product prior to shipping.
All products available from out site are handmade. Imperfections and variations in color, shape, dimensions and finishing are expected.
The origin and the age of antique and vintage artifacts is estimated only. Even though we do our best to provide the most precise information we cannot guaranty item age accuracy.
Order cancellation is available for all standard products within 3 days from the payment date. There will be 10% invoice value cancellation fee deducted from the refund. Orders canceled within 24 hours from the purchase carry no cancellation fee as they can be canceled with the suppliers, we don't stock any products. The orders canceled beyond 3 day period from the payment date carry 30% cancellation fee. The fee covers such costs as purchasing the product from the supplier, logistics between the producer and our warehouse, professional packing, making arrangements for delivery to the buyer.
All custom made and modified by the buyer item sales are final, no return nor refund is available.